Free Tenancy Information Sessions – Mackay, Isaac and Whitsundays (October 2020 – 30 June 2021)

The MRCLC has received funding from Legal Aid Queensland to deliver information sessions on tenancy laws in Queensland.
These sessions will equip tenants with information on their rights and responsibilities and what they should do when renting a property. If you belong to a government or community organisation interested in hosting a session for your clients or your staff, or you are a tenant wanting to attend an information session, please contact us for further information.
The sessions will also include information about domestic violence and COVID-19 changes to tenancy laws that came into force this year.
You can contact us on 4953 1211 or

Elder Abuse and COVID-19

Being alert to elder abuse in our communities is always important, especially now during the COVID-19 pandemic.

Research shows family violence often increases during major crises and disruptions, which means some older Queenslanders may be at increased risk of abuse at this time. Social and physical isolation, or shared living space with a person who may behave abusively, could heighten the risks.

Elder abuse is a single or repeated act — or lack of appropriate action — occurring within any relationship where there is an expectation of trust, which causes harm or distress to an older person. Most cases of elder abuse occur within family relationships.

Elder abuse can be perpetrated in various forms — as physical, emotional/psychological, financial or sexual abuse, or neglect.

Now is a time when we need to look out for each other, particularly those who are most vulnerable.

If you suspect that an older person you know is being abused, or are experiencing elder abuse yourself, phone the Elder Abuse Helpline on 1300 651 192 anyone can make the call.  

The helpline remains open and available (9 am to 5 pm, Monday to Friday) during the pandemic to provide confidential information, advice and referrals.


For more information about elder abuse, visit

Click here for further information on elder abuse and COVID-19: Elder Abuse and covid19 Fact sheet.

Tenants and Occupants Affected by Domestic Violence Presentation – November 2019

On 11 November 2019 we delivered a presentation to workers of community and government organisations at the Mackay Women’s Service about assisting tenants and occupants affected by domestic violence. The below powerpoint slides provide general information about options a person experiencing domestic violence should consider in relation to their rental accommodation. For example, it includes information on how to terminate the lease, be replaced as a tenant, or to become the sole tenant on the lease.

Advice should be obtained before acting on the information contained in this presentation as there may be other factors that should be taken into account. Further information about tenancy matters can be found on QSTARS website at

Please note that laws change from time to time and there is currently a review of the Residential Tenancies and Rooming Accommodation Act (2008).

Tenants Affected by Domestic Violence 2019

‘Not Now, Not Ever’ Report

In 2015, the Queensland Premier announced the release of a report and recommendations into domestic and family violence in Queensland. The report is titled ‘Not Now, Not Ever’ – Putting an End to Domestic and Family Violence in Queensland. To access the report, please click the following link: Not Now, Not Ever report